Compliance

Regulated by design

IBEX operates as a licensed and regulated digital-asset and payment-infrastructure provider.

Regulatory compliance at IBEX is not an afterthought - it is part of how the company is built. We hold licenses and registrations in every jurisdiction we operate in natively and maintain a compliance program aligned with international AML standards.

Licenses & Registrations

We are authorized and registered with the competent authorities in each market where we operate.

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As IBEX expands into new markets, we pursue the licenses and registrations required in each jurisdiction before operating.

El Salvador

Registered as a Bitcoin Service Provider and Digital Asset Service Provider with El Salvador's Central Reserve Bank (BCR) and National Commission of Digital Assets (CNAD).

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Guatemala

Operating ahead of Guatemala's incoming Virtual Asset Service Provider registry, with AML/CFT controls already in place consistent with the framework once it takes effect.

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Mexico

Registered under Mexico's Vulnerable Activities framework (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita), enabling supervised operations for virtual asset activities.

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Our Compliance Program

IBEX maintains a risk-based compliance program designed to meet applicable anti-money-laundering (AML) and counter-terrorist-financing (CFT) obligations, aligned with the recommendations of the Financial Action Task Force (FATF).

Customer due diligence (KYC/KYB)

Every client is subject to identity verification before onboarding. Individual clients undergo Know Your Customer (KYC) checks; corporate clients undergo Know Your Business (KYB) verification, including beneficial-ownership identification.

Transaction monitoring

We apply transaction-monitoring and blockchain-analytics tools to detect and assess unusual or high-risk activity on an ongoing basis.

Sanctions screening

Clients and counterparties are screened against applicable national and international sanctions lists, including those administered by OFAC, the United Nations, and other competent authorities.

Ongoing review

Due diligence is not a one-time event. We conduct periodic reviews and enhanced due diligence where a client's risk profile warrants it.

Regulatory reporting

Where required by law, we report to the competent authorities in the jurisdictions in which we operate.

Data Protection & Security

We treat the protection of personal data as a core responsibility. Personal data is processed lawfully and transparently in accordance with our Privacy Policy and applicable data-protection law, and safeguarded through technical and organizational security measures.

View our Privacy Policy

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Regulatory Engagement

IBEX works constructively with regulators and competent authorities. We respond to lawful requests for information and cooperate with supervisory bodies as part of our commitment to operating a transparent and accountable business.

Governance

Compliance at IBEX is led by a dedicated compliance function that operates independently of commercial objectives. Our program is overseen at the leadership level and supported by internal policies covering AML/CFT, sanctions, data protection, and risk management.